Refund Request | We are committed to providing the highest quality official merchandise to fans around the world. From the latest jerseys to classic souvenirs, our product range is rich and of excellent quality.

REFUNDS

Thank you so much for giving our shoes a try. We will refund your form of payment within 2-3 days of receipt of your shoes. Kind Regards, Faye

Please include a copy of the return confirmation with your shoes

Shoes not in original condition are subject to a 20% fee.

As stated in our shop policies, shipping is non-refundable and sale items are FINAL SALE. Any duties paid to foreign countries for International orders must be requested directly from your home country.

But we do ship exchanges for free and always place exchanges ahead of the current wait list. Also shipping cost paid is credited if you should choose to get a store credit. If you would prefer an exchange or store credit, please go to this link.

Once the shoes are received, please expect your refund to the original form of payment in 2-3 business days.

Return shoes in original condition and packaging if possible to the address below.

Please make sure shipment is trackable and insured, NO signature required:

USA:

Sevilla Smith Shoes c/o

Chad Dravk/Sevilla Smith

2011 Amber St. #2

Philadelphia, PA 19125

***IF YOU ARE OUTSIDE THE EU OR OUTSIDE THE US, YOU MUST SHIP YOUR RETURN OR EXCHANGE TO THE US ADDRESS AS A RETURN OF GOODS SOLD

Returns accepted in Spain ONLY from EU countries. All others must ship to the US, contact us for any details. ***

EXCHANGES/STORE CREDIT

Please go here