//EXCHANGES
Please include a copy of this confirmation with your shoes
As stated in our shop policies, shipping is non-refundable and sale items are FINAL SALE. But we do ship exchanges for free and always place exchanges ahead of the current wait list. We start cutting the leathers for your exchange with this confirmation info, but we do not begin the lasting process until your initial shoes have been received. Once they are received, please expect 2-3 weeks to allow for proper drying time until a replacement is sent.
Return your shoes to the following address, please make sure shipment is trackable and insured, no signature required:
USA:
Sevilla Smith Shoes c/o
Chad Dravk/Sevilla Smith
2011 Amber St. #2
Philadelphia, PA 19125
***IF YOU ARE OUTSIDE THE EU OR OUTSIDE THE US, YOU MUST SHIP YOUR RETURN OR EXCHANGE TO THE US ADDRESS AS A RETURN OF GOODS SOLD
Returns accepted in Spain only from EU countries. All others must ship to the US, contact us for any details. ***
//REFUNDS
For Refunds Requests, please go .
//ADJUSTMENTS AND REQUESTS
For Adjustments or Special Requests, please go .